ATA TENNIS ACES POLICY

**Please note that ATA Tennis Program Adult and Junior (JTP) is either on a package basis for adults after the initial trial class and term basis for All ATA Junior Program JTP.  There are limited places available please note in all of our programs so to secure your place all classes must be prepaid starting September 2020.

Please email, call or WhatsApp for a complete rundown on lesson options for yourself, family or child.

You will be billed from your start date in the program or your first package class through until the end of of your finished package or term date of junior program. All information in regards to policies is on your sign up forms.

Bad Weather
  • In case of bad weather, please do not assume that tennis is cancelled. Cancellation of lessons will be by text message approx. 45 mins before the commencement of the lesson. No text means that the lesson is full steam ahead. If you are in the ATA Tennis program you will be on a WhatsApp contact group with your group that includes your ATA Tennis Professional. Feel free to contact the coach directly for confirmation. (Please note: If you have a helper doing pick ups/drop offs please advise us of their contact number so we can include on the group so info flows and full safety protocol is in place.).
  • Any lessons missed due to bad weather will be offered make up times during holiday camps, on public holidays or offered alternate dates that suit you or we will run ATA’s new online TENNIS PROGRAM TASK. Please note the onus is on you to attend these sessions to make up the number of lessons you have paid for. Lessons not taken as make up sessions during the current term are non-refundable and non-transferrable to the following term. We do however, do our best to offer multiple options.
Payments and cancellation
  • After registration is confirmed there will be no refunds for missed or unattended lessons.
  • We need a full commitment and full accountability from your child.
  • Once a place is confirmed and locked in there is no withdrawal from the program mid-term, other than in the event of serious illness or injury (broken bones etc) – Medical Certificate required.
  • Where a child is physically unable to attend and misses more than 2 lessons, the ATA student will be offered make up classes to the same number they have missed (medical certificate required). In the event that a make up class is offered and not taken, then that will be considered as taken.
  • No carried forward make ups into the next term are available. We will try to work with you to make sure your child has every opportunity to play. 
  • Thank you ATA Management Team
Child safety
  • A parent or guardian must accompany children under six to the court.
  • All children must be collected promptly by their parent/guardian after the lesson has finished in consideration for their safety. As much as we love the children we cannot focus in two places at once. Responsibility for your child passes to you when they leave the tennis court at the completion of their lesson.
  • ATA coaches are qualified professionals and offer a safe lesson environment for your child. However, there is the possibility that injury may occur, even in the most supervised tennis environment. A condition of enrolling within the program is that all parents and students acknowledge this fact, and agree to participate at their own risk. They also agree not to hold Australasia Tennis Aces Ltd, its’ Directors, coaches or staff members responsible for any injury that may be caused whilst engaging in ATA tennis programs. Parents are responsible for notifying ATA in writing immediately if they are aware of any medical condition affecting their children that may preclude them from participating in tennis program activities. Please note that we work with a lot of different children, so just keep us updated please 🙂
  • It is the parents’ responsibility to ensure that they have the appropriate resources or necessary medical insurances to cover any injury or accident that may occur to their children whilst participating in, or travelling to and from the ATA tennis program.
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HOURLY RATES

Private lessons:

  • Private lessons – Vary between ATA Venues.

Adult groups:

  • Vary between ATA Venue please refer to ATA Packages tab.

Junior Tennis Program:
ATA JUNIOR TENNIS PROGRAM PRICES VARY DEPENDING ON VENUE . NOTE MEMBER AND NON MEMBER FEE’S APPLY AT SOME ATA VENUES.

ATA PACKAGES ARE STARTING ONLINE SEPTEMBER 2020  

Please note this is how we will monitor your ATA private and group tennis classes please refer to the ATA Tennis Packages tab to see all information on packages. This is an easy online way to play your tennis and book in for all of your ATA Tennis classes by our easy online package service. Also note there are discount rates for packages of 10, 15, 20.

Please look online for easy options and email us at info@atatennisaces.com for package prices.

  • Private Adult lesson packages:
  • 1 Class (Trial)
  • 5 Class
  • 10 Class
  • 15 Class
  •  20 Class

Semi private Adult lesson packages:

  • 1 Class (Trial)
  • 5 Class
  • 10 Class
  • 15 Class
  • 20 Class

Ladies packages:

  • 1  Class (Trial)
  • 5  Class
  • 10 Class
  • 15 Class
  • 20 Class